LIGNITE CARRIAGE & BELL CO.
If we would not use it ourselves we will not sell it to our customers!
HOW TO ORDER YOUR CUSTOM BELL SETS.
Because most of our bells are custom made to order we want to hear from you and
discuss your needs so we can make you exactly what you want. The best way to order is to contact
by E-mail, we check it several times a day, or phone. We will then discuss your exact needs and
give you a quote for your bells. We can then send you a E-mail confirming the order and you may
pay in one of several ways.
PAYMENT: Since we are little guys we do not accept Credit Cards directly. It
is way to expensive and a hassle to deal with the credit card companies. We can however send you a
Paypal invoice and accept credit card Payments that way. We also are happy to accept Personal Checks,
Money Orders, Cashiers Checks, cash, gold, silver, and occasionally have been known to barter in kind.
However, we have quit accepting small livestock and children in exchange for bells.
DELIVERY: Because most of our work is one of a kind and custom hand made to your specifications normally
takes us a week or two to get the work out the door. During the season, October to February we are quite busy and it
may take a little longer. For the last several years we have had to cut of accepting custom orders for Christmas delivery by
early December, so if you are planning a Christmas surprise please give us enough time to get your order out!
SHIPPING: Normally we try to ship US Postal Priority Mail, though we may ship large orders
via UPS depending on which is cheaper. We always include delivery confimation
and will insure packages at your request. We are happy to ship to other countries but be forwarned
that it has gotten frightfully expensive to ship out of the continental USA. We will do what we can to get
your order to you safely but once we deliver it to the post office it is out of our control and we are
not liable for orders that are not insured.
Remember our bells are noisy and even padded and packed in a box they refuse to be silenced! If you are receiving these bells
as a present for someone, especially around Christmas time, please make arangements to have them delivered to a safe address
as the entire neighborhood will know you got sleigh bells in the mail!
Guarantee and Returns
Our Guarantee is very simple. We want you to be happy with your purchase and if you do not like any product made by
us we will do what we can to make it right. If you do not like the bells that we send you we will replace them
with something more to your liking or refund your purchase price.
Privacy
We will never, under any circumstances divulge, sell, share, or distribute any information about our customers to anyone
for any reason whatsoever. We do not keep customer mail boxes so we can not be "hacked" for the information. We also
will not contact any of our customers with any "special" offers from any other source other than our own items that can be
found on our web site. If someone tries to sell you widgets from Pakistan or China using our name, it is not us!
LIGNITE CARRIAGE CO.
N7047 Oriole Lane - Fredonia, Wisconsin - 53021
262-689-2366 - Please call this number first.
(920-994-8165)
Jim & Katie Dingman
E-Mail Us
bellelf@santassleighbells.com
(We do check our E-mail regularly and if you do not hear back from us within
24 hours your E-mail probably got trapped in our Spam Filter. Please feel free to give us a call at 262-689-2366.).
This site updated Feb 1, 2009
Notice:
Lignite Carriage & Bell Co. does not and will not at any time assume or accept any liabililty for any injury or
accident involving any equipment sold or manufactured by Lignite Carriage & Bell Co.
The purchaser(s) and/or user(s) of such equipment is presumed to be aware of the inherit
risk involved in any Equine activities and as such assumes all risk in such activities as
defined in section 895.481 (1)(e) of the Wisconsin Statutes.
All pictures and information on this page are Copyrighted © 2004 under the laws of the United States of America
and may not be used or reproduced in any way without the express written consent of Lignite Carriage & Bell Co.